Kebijakan privasi
Last updated: 7 August 2026
This Privacy Policy describes how Tippy Tappy Co (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tippytappy.co (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date above, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels and similar technologies ("Cookies"), including device information, browser information, network connection information, IP address, and other interaction data.
Information We Obtain from Third Parties
We may obtain information from vendors and service providers who support our Site and Services (such as Shopify), from payment processors, and through online tracking technologies. Any information we obtain from third parties is treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services. To process payments, fulfil orders, manage your account, arrange shipping, and handle returns and exchanges.
- Marketing and Advertising. To send marketing, advertising and promotional communications, where permitted.
- Security and Fraud Prevention. To detect and prevent fraudulent, illegal, or malicious activity.
- Communicating with You and Service Improvement. To provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. For information about the Cookies used by Shopify to power our store, see https://www.shopify.com/legal/cookies. Most browsers allow you to remove or reject Cookies, though this may affect your experience of the Site.
How We Disclose Personal Information
We may disclose your personal information to vendors and service providers who perform services on our behalf (IT, payment processing, fulfilment, customer support), business and marketing partners, our affiliates, or in connection with a business transaction or legal obligation. We do not use or disclose sensitive personal information without your consent.
User Generated Content
If you submit product reviews or other content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of information you make publicly available.
Third Party Websites and Links
Our Site may link to third-party websites not affiliated with us. We are not responsible for the privacy or security practices of such sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
No security measures are perfect. We retain your personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on where you live, you may have rights including access, deletion, correction, portability, restriction of processing, and withdrawal of consent. You may exercise these rights by contacting us using the details below.
If You Are in Singapore
Tippy Tappy Co is based in Singapore, and where the Personal Data Protection Act 2012 (PDPA) applies to our handling of your personal data, we process it consistently with the PDPA's data protection provisions. This means:
- We only collect, use or disclose your personal data with your consent, or where otherwise permitted or required by the PDPA.
- We take reasonable steps to ensure the personal data we hold is accurate and complete where it is likely to affect a decision about you.
- You may withdraw your consent to our collection, use or disclosure of your personal data at any time by contacting us, and we will inform you of the likely consequences.
- You may contact us to request access to, or correction of, the personal data we hold about you, subject to exceptions permitted under the PDPA.
You can reach our team responsible for data protection matters at hello@tippytappy.co. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission of Singapore (PDPC).
International Users
We may transfer, store and process your personal information outside the country you live in, using recognised transfer mechanisms where required by applicable law.
Contact
Should you have any questions about our privacy practices, or wish to exercise any of the rights available to you, please email us at hello@tippytappy.co.